Last updated: 17 August 2026
This Privacy Policy explains how Ayrshire Film Company (“we”, “us” or “our”) collects, uses, stores and protects your personal information when you visit or use our website, www.ayrshirefilmco.org, including when you contact us, create an account, place an order through our online shop, or make a payment using PayPal.
We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The website is operated by:
Ayrshire Film Company
[Business Address]
[Email Address]
[Phone Number, if applicable]
For data protection purposes, we are the data controller responsible for the personal information collected through this website.
We may collect and process the following information when you use our website.
When you complete our contact form, place an order or otherwise communicate with us, we may collect information such as:
You do not have to provide personal information, but certain information may be necessary for us to respond to your enquiry or process an order.
When you visit our website, certain technical information may be collected automatically, including:
This information may be collected through cookies and similar technologies. Please see our Cookie Policy for further information.
If you use the contact form on our website, we will collect the information you enter, which may include your name, email address, telephone number and the contents of your message.
We use this information to:
We will not use information submitted through the contact form for unrelated purposes without a lawful basis for doing so.
Our online shop is powered by WooCommerce. When you place an order, we collect the information necessary to process and fulfil that order.
This may include:
WooCommerce may process certain information as part of providing the online shopping functionality of the website.
We use your information to:
Payments made through our online shop may be processed by PayPal.
When you choose PayPal as your payment method, your payment may be processed directly by PayPal. We do not normally receive or store your full payment card details.
PayPal may collect and process personal and payment information in accordance with its own privacy policy and terms.
Information required to complete the transaction may be shared between our website, WooCommerce and PayPal where necessary to process and confirm your payment.
We recommend reviewing PayPal’s privacy information for details of how it handles your personal data.
We may use your personal information for the following purposes:
We will only use your personal information where we have a lawful basis for doing so.
Depending on the circumstances, we may process your personal information on one or more of the following legal bases:
Contract: Where processing is necessary to enter into or fulfil a contract with you, such as processing an online order.
Legal obligation: Where we are required to process or retain information to comply with a legal obligation, such as accounting or tax requirements.
Legitimate interests: Where processing is necessary for our legitimate business interests, provided that those interests do not override your fundamental rights and freedoms.
Consent: Where you have given us consent to use your information for a particular purpose, such as certain types of marketing communications. You may withdraw consent at any time.
We may occasionally contact you about our products, services, offers or news where we have a lawful basis to do so.
Where your consent is required, we will only send marketing communications where you have opted in.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions contained in the communication or by contacting us using the details above.
Unsubscribing from marketing communications will not affect essential communications relating to an order you have placed with us.
We do not sell or rent your personal information.
We may share personal information with trusted third parties where this is necessary to operate our website and provide our services. These may include:
Third-party service providers will only receive information that is necessary for them to perform the relevant service.
Some third-party service providers may process personal information outside the UK.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection legislation and that appropriate safeguards are in place.
We will only retain personal information for as long as reasonably necessary for the purposes for which it was collected.
The length of time information is retained will depend on its nature and purpose. For example, information relating to orders and transactions may need to be retained for longer periods to meet accounting, tax and legal requirements.
When personal information is no longer required, we will securely delete or anonymise it where appropriate.
Our website uses cookies and similar technologies.
Cookies may be used to make the website function correctly, remember preferences, support the shopping process, understand how visitors use the website and improve our services.
WooCommerce may use cookies that are necessary for shopping functionality, including maintaining your cart and processing orders.
You can control or disable cookies through your browser settings. Some cookies, particularly those required for essential website functions, may be necessary for the website or online shop to operate correctly.
Please see our Cookie Policy for more information.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no transmission of information over the internet or method of electronic storage can be guaranteed to be completely secure.
You should also take appropriate steps to protect your own information, including keeping passwords and account details confidential.
Under UK data protection law, you may have rights including:
These rights are subject to certain legal conditions and exemptions.
To exercise any of your rights, please contact us using the details provided in this Privacy Policy.
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can investigate and, where appropriate, remove the information.
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.
The latest version will always be published on this page, together with the date it was last updated.
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
[Business Name]
[Business Address]
Email: [Email Address]
Telephone: [Phone Number]
If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to address your concerns.
You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).
Further information about making a complaint is available from the ICO.
Important: This Privacy Policy is a general template and should be reviewed and amended to accurately reflect your business, the specific WooCommerce plugins and services you use, your hosting provider, cookies/analytics, marketing activities, data retention practices and any international data transfers. It is advisable to have the final policy reviewed by a qualified UK data protection professional before publishing it.